Terms of Service

Last updated: 26 September 2026 · YM PropertyPath · P.O. Box 180544, Kampala, Uganda

1. Platform role

PropertyPath does two things. (a) Co-living operations: we directly operate co-living accommodation (pilot in Kampala) — we hold the building leases, set the rates, take bookings and collect guest payments through our own Pesapal merchant account. (b) Property management software: we provide an operating system for landlords and property managers — properties, tenants, listings, applications, leases, rent records, maintenance and portfolio analytics.

Outside our own co-living operation, we are not a landlord, seller, bank, insurer, escrow agent for customer funds, or tax authority, unless a separate written agreement says otherwise. For third-party landlords using our software, rent money stays with the landlord: our rent tools record due, received and arrears only. PropertyPath bills only its own co-living revenue, software subscriptions and add-ons.

2. Accounts & eligibility

You must provide accurate registration details and keep your phone and email login codes secure. You are responsible for activity under your account.

3. Listings & verification

Users who list property represent that they have authority to do so. Verified badges indicate checks completed on the platform (ownership documents, identity, GPS, photos, legal compliance signals) but do not guarantee title perfection. Always conduct independent due diligence.

4. Rental OS features

Applications, screening, e-leases, inspections, viewings, maintenance, and contractor marketplace tools are provided “as available”. Screening and AI risk scores are decision-support tools, not guarantees of tenant behaviour or fraud-free outcomes.

5. Payments

PropertyPath collects payment only for its own products: co-living bookings (nightly, weekly, monthly and semester stays in buildings we operate), SaaS subscriptions (Starter, Professional, Business), featured listings, advertising, and AI/software add-ons. Co-living payments are processed through our own Pesapal merchant account (cards and mobile money). Prices are market-specific and shown in the currency of the selected market. Online payments are available only where a payment provider is enabled for that market (currently Pesapal in Uganda). Other rails may be labelled Coming Soon.

PropertyPath does not collect third-party landlord rent, tenant rent paid to other landlords, deposits held for other landlords, contractor funds, or third-party payouts through its billing engine. For landlords using our software, rent management records due, received, and arrears. Rental money stays with the landlord.

Gateway fees (cards, Mobile Money where enabled) may be charged by payment providers separately from PropertyPath fees.

5A. Additional payment terms

Where a PropertyPath wallet is shown, it is an internal ledger for PropertyPath-owned charges (subscriptions and add-ons). Credits are applied only after the payment provider confirms settlement. Provider fees and network delays may apply.

Refunds: Subscription and add-on refunds are governed by our separate Refund Policy, which forms part of these Terms.

6. Service providers

Maintenance and contractor tools inside the operating system are provided “as available”. Service providers are independent businesses — not employees, agents, or joint ventures of PropertyPath. They remain responsible for their own taxes, licences, insurance, and professional compliance.

Agents: Property agents, brokers, and property managers often represent landlords and may not own listed units. Without confirming legal agency documents, some agent accounts may be treated as independent-contractor agents until verification is complete.

Leases: Digital agreements cover long-term residential, coliving, short-stay, vacation, and commercial use. Signed copies are retained in landlord/agent and tenant (or guest) portals.

7. Taxes (critical for landlords)

Landlords and property owners remain solely responsible for all taxes arising from their property and rental income, including URA rental income tax, local property rates, stamp duty, VAT where applicable, and taxes on disposal. PropertyPath does not become your tax agent by hosting records. Any “pay from rent” preference is a convenience election only and does not transfer legal liability to PropertyPath.

8. AI features

PathAI match, price prediction, investment suggestions, marketing copy, and CRM replies are automated estimates for information only—not legal, tax, or licensed financial advice.

9. Prohibited use

No fraud, money laundering, unlawful discrimination, scraped bulk data abuse, or posting illegal content. We may suspend accounts that fail KYC or violate these Terms.

10. Limitation of liability

To the fullest extent permitted by Ugandan law, PropertyPath is not liable for off-platform payments, title defects, tenant/landlord disputes, contractor quality, or tax assessments against users. Platform liability for direct damages is limited to fees you paid us in the three months before the claim.

11. Governing law

These Terms are governed by the laws of Uganda. Disputes should first be raised to support; unresolved matters may proceed in courts of competent jurisdiction in Kampala.

12. Contact

Legal: operations@property-path.com · Support via in-app notifications and published social channels.